Introduction and Agreement
These SMS Notification Service Terms ("Service Terms") govern your use of the transactional SMS messaging service (the "Service") provided by Glogg Media LLC ("we," "us," or "our"). By voluntarily providing your mobile phone number and opting in to this Service, you expressly acknowledge, understand, and agree to be bound by these Service Terms and our general Privacy Policy.
Service Description
The Service is designed to enhance your transactional experience by providing timely, automated SMS notifications. Its sole purpose is to confirm order details and status following a successful purchase on our platform, thereby minimizing potential misunderstandings and ensuring you receive critical information about your transaction.
Service Frequency
This is a transactional, event-triggered service. Message frequency is not periodic. You will receive an SMS message only upon the successful completion of an order. No promotional or other marketing messages will be sent via this Service.
Carrier Charges
While we provides this Service free of charge, message and data rates applied by your mobile carrier may apply. You are solely responsible for any fees or charges incurred from your carrier for sending or receiving SMS messages. We recommend consulting your carrier's pricing plan for further information.
User Consent and Opt-In Procedure
Your consent to receive these notifications is obtained explicitly when you provide your mobile phone number through the designated "Contact Us" form, which serves as the opt-in mechanism for this Service.
User Instructions and Controls
You retain full control over your interaction with the Service via the following commands:
Order Confirmation: Reply YES to the notification message to explicitly confirm your order details.
Customer Support: Reply HELP to receive an automated response with instructions on how to contact our customer service team for post-order assistance.
Opt-Out (Unsubscribe): Reply STOP to the notification message to unsubscribe permanently from all future Service messages. You will receive a final confirmation message upon unsubscribing.
Data Protection and Privacy
We are committed to protecting your privacy. The mobile number you provide will be used strictly for the purpose of delivering the Service as described herein. We will not use this number for marketing purposes or share it with third parties for their promotional use.